Thank you Randy for sharing this very sensible article. I like your key points on which leaders build trust.
The world is in desperate need for a new kind of leadership. The type of leadership we’ve seen the last several decades has produced record low levels of trust and engagement in the workforce, so clearly what we’ve been doing isn’t working. We need a leadership philosophy grounded in the knowledge and belief that the most successful leaders and organizations are those that place an emphasis on leading with trust.
A critical step for leaders and organizations to take to realize the benefits of high levels of trust is to establish a common definition and framework of how to build trust. Most people think trust “just happens” in relationships. That’s a misconception. Trust is built through the intentional use of specific behaviors that, when repeated over time, create the condition of trust. Oddly enough, most leaders don’t think about trust until it’s broken. No one likes to think of himself…
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